ditogel Platform Privacy Notice

This page describes what we collect when you use ditogel and how we keep that data protected. We understand that your personal information is sensitive, and we treat it with care. Whether you are registering an account, depositing funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or a bank, or playing our slot games and live-casino tables, we collect only the information necessary to operate our platform securely and comply with local regulations.

We do not sell your data to advertisers or third-party marketers. We share information only where required by law (for instance, with financial institutions processing your payments or with authorities responding to legal requests). Our servers may sit outside your jurisdiction, but we apply consistent security standards everywhere we store your details.

If you have questions about how we handle your information, or if you want to request a copy of the data we hold about you, our support team is available via Live Chat to explain our practices in detail.

What We Collect When You Join ditogel

When you register on ditogel, we ask for your email address, phone number, and a secure password. These details allow you to log in and receive important notifications about your account. We also collect your full name, date of birth, and a copy of your government-issued identity document (national ID, passport, or driver's license). We need this information to verify your identity as part of our know-your-customer (KYC) obligations and to prevent fraud and money laundering.

Once you deposit funds, we record your payment method and transaction history. If you use DANA, we store your e-wallet-linked details. If you use mobile banking, local payment, online payment, or a bank (e-wallet, mobile banking, local payment, online payment), we retain enough information to process withdrawals and reconcile your account. We do not store your full payment credentials; our payment processors handle that securely on your behalf.

Data We Collect During Gameplay on ditogel

As you play our games—whether Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways, or live-casino tables like blackjack and roulette—we log your gameplay. This includes your bets, game outcomes, and balance changes. We keep these records so you can review your history anytime and so our support team can investigate any disputes about a game round or tournament payout.

We also collect technical data: your IP address, device type (mobile or desktop), browser version, and approximate location (country or region, not street address). This helps us detect fraud, prevent account takeover, and ensure our platform runs smoothly across different devices and networks. If you access ditogel from Jakarta, Surabaya, Bandung, Medan, or Semarang, this location data remains on file so we can verify you are in a supported jurisdiction.

How We Use Your Data on ditogel

We use your personal information for the following purposes:

• Account management: We verify your identity, set up your account, and process your deposits and withdrawals.
• Game and tournament operation: We calculate your tournament scores, determine payouts, and maintain a fair gaming environment.
• Compliance and fraud prevention: We check your information against anti-money-laundering databases and monitor for suspicious activity.
• Customer support: We use your email and phone to contact you about account issues, promotional offers (if you opt in), or important platform updates.
• Legal obligations: We may disclose information to authorities if we receive a legal request or court order.

Third Parties We Work With on ditogel

We work with payment processors (e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, and Indonesian banks) who handle your financial transactions. These companies receive only the information they need to process your payment. We also use identity verification services to confirm your ID documents. These providers are contractually bound to protect your data and use it only for the services we request.

We do not sell your data to marketing companies or data brokers. We do not use your information to build advertising profiles. If you receive marketing emails from ditogel, it is because you opted in to promotional communications; you can unsubscribe anytime by clicking the unsubscribe link in any email.

Your Rights and Our ditogel Data Protection Practices

You have the right to request a copy of all data we hold about you. Contact our support team via Live Chat with a formal request, and we will compile your information within one business day. You also have the right to correct inaccurate information—if your address or phone number has changed, update it in your account dashboard or contact support.

You can request deletion of your account and associated data, subject to our legal obligations. If you ask us to delete your account, we remove personal information that is no longer necessary for account operation. However, we retain transaction records for the minimum period required by law to prevent fraud and comply with financial regulations. We cannot delete historical game or tournament data while disputes are pending.

Security Measures We Use at ditogel

We encrypt all data in transit (using TLS/SSL) and at rest using industry-standard encryption. Our servers are protected by firewalls and intrusion-detection systems. We restrict access to your data to staff who need it to serve you—for example, our support team can view your account details to help with a payment issue, but our developers cannot.

We conduct regular security audits and vulnerability assessments. If we discover a data breach, we notify affected users within a reasonable timeframe and cooperate with authorities as required by law. We recommend using a unique, strong password for your ditogel account and enabling two-factor authentication if available.

1. We collect your identity and payment details

   Name, ID, email, phone, and payment method to set up your account securely.

2. We log your gameplay and technical data

   Bets, outcomes, device info, and location to detect fraud and resolve disputes.

3. We encrypt and restrict access

   All data is protected with TLS/SSL and firewalls; only authorised staff can view it.

4. You can request a copy or deletion

   Contact support via Live Chat to access, correct, or request deletion of your data.

Our ditogel Data Protection Commitment

Privacy is central to how we operate. We do not treat your data as a commodity to sell or exploit. Every piece of information you provide is stored securely, accessed only when necessary, and retained only as long as required by law or business necessity. If you have any concerns about how we handle your data, our support team is available via Live Chat during all operating hours.

We are transparent about our data practices. This privacy notice reflects our genuine commitment to protecting your information. If we make significant changes to how we collect or use data, we will notify you by email and give you an opportunity to review the updated policy. Your continued use of ditogel after such notice means you accept the updated practices.

Contact Us About Privacy

For questions about this privacy notice, to request your data, or to report a data concern, please reach out to our support team through Live ChatWe respond to data requests within one business day. Our team can explain any aspect of this policy in detail and assist with account-related privacy matters. We are committed to resolving your concerns transparently and promptly.